What are your hours of operation?

Share List Standard hours of operation will be determined soon.

How do I contact you?

Share List Our Children’s Safe Exchange and Visitation staff can be reached by phone at 859-268-0487.

Where are you located?

Share List Services are provided from two locations. Our Lexington office is located on the bottom floor of Parkside Apartments at 1060 Cross Keys Road, Suite 160 in Lexington, Kentucky 40504. A satellite center is located within Georgetown Police Department at 550 Bourbon Street, Georgetown, KY 40324.

What if I have a no-contact order?

Share List Our rules and safety measures allow for court-ordered visitation to occur while no-contact orders remain in place.

Will my child(ren) and I be safe?

Share List While our facilities offer a warm and friendly environment, we use a variety of safety mechanisms to ensure that children and adults are protected from harm during exchanges and visitations: Staggered arrival and departure times. Separate entrances and exits. Surveillance cameras and buzz/lock entrances. Trained visitation monitors. Off-duty law enforcement officers. Metal detector […]

What is your service philosophy?

Share List We commit to the following service philosophy: To provide equal regard for the safety of child(ren) and adults. To offer services that celebrate diversity and honor our Statement of Inclusion. To honor the nature, dynamics, and impact of intimate partner abuse. To treat every individual with fairness and respect. To collaborate with community […]

How much are the service fees?

Share List Service fees are based on your individualized service needs and based on a sliding scale. We will provide additional information about the fee structure during our conversation to schedule the orientation.

Should my child(ren) participate in the orientation?

Share List If child(ren) are of an appropriate age, the custodial party will be asked to schedule their orientation at a time when the child(ren) can attend. This will provide the child(ren) with a chance to meet our staff and explore the facility before their first visit or exchange.

What happens during the orientation?

Share List Each party participates in a separate orientation. To understand the unique needs of individuals and families, we will explore the services offered by our Children’s Safe Exchange and Visitation program. You will be required to bring photo identification, any court documents relating to the need for services, and submit payment of the sliding scale […]

What happens after I initiate services?

Share List After service initiation, separate in-person orientations will be scheduled with each party. Each party is responsible for contacting GreenHouse17 to schedule their orientation.  Call 859-268-0487 to schedule your orientation.