Celebrating a new federal grant!

A new federal grant of $498,000 over three years from the Office for Victims of Crime will sustain our 24-hour phone-based crisis hotline and expand services to include secure text and chat.

Our Certified Domestic Violence Advocates answer at least 4,000 phone calls to our hotline each year, and survivors are reaching out by text and chat more than ever before.

For many, text and chat are easier ways to communicate. Voice calls are not always practical in crisis, and mobile plans are expensive. When minutes run out, survivors cannot call for support.

“It’s important that our services evolve to meet survivors’ needs,” explains Diane Fleet, our associate director. “The challenge has been how we can provide digital crisis intervention while protecting privacy, confidentiality, and safety.”

This new grant will support the technology and training for secure digital crisis interventions, informed by best practices of the National Network to End Domestic Violence.

This project was supported by Award No. 15POVC-25-GG-01429-NONF awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect those of the Department of Justice.